I talked to Bob Fry today and asked him when the guy was coming
in to fix the ventilation in the office area.

Fry said that the guy had already looked at it and concluded
that it was already putting out as much air as it was capable
of.

I told Fry that there used to be a lot more air than there was now
and why was it all of a sudden incapable of putting out at least
as much as it used to? 

Fry said that the guy had already looked at it and concluded
that it was already putting out as much air as it was capable
of.

I told Fry that there used to be a lot more air than there was now
and why was it all of a sudden incapable of putting out at least
as much as it used to? Had he checked the right area?

Fry said that the guy had already looked at it and concluded
that it was already putting out as much air as it was capable
of.

I asked him why he woudn't answer my question.

Fry said that the guy had already looked at it and concluded
that it was already putting out as much air as it was capable
of.

He then advised me to set up a meeting with you and me and him
because he wasn't going to talk to me anymore. He then said goodbye and 
hung up.

This is the same man who earlier this year feigned surprise that the 
ventilation system wasn't working saying, "Nobody ever told me," 
(making Rick out to be a liar) and said that I should talk to him directly 
if there was a problem.

Since then, Fry has been completely unresponsive to my requests. It has
always been:
	1. The thermostat just needs to be adjusted.
	2. The system needs a few days to settle.
	3. Why didn't you tell me sooner.
	4. The system can't be made to work any better.  

Sometimes there is air and sometimes there isn't. Sometimes the temperature
is ok and sometimes it isn't. Sometimes it seems to be directly related
to the temperature outside and sometimes it doesn't. 

There are two major problems:
	1. The system needs to be properly adjusted.
	2. Bob Fry


I would like you to take care of this matter before you go on vaction
because Fry is obviously not going to do anything for me and I don't
think I can stand it for another two weeks. 



				Jed

Dan Van has told me about your complaint with the ventilation system
and/or Bob.  I tried to give you a call to discuss the matter.  Can 
you give me a call today before close of business?  Thanks.

Regards

DW