atari email archive

a collection of messages sent at Atari from 1983 to 1992.

WELLS GARDNER 25" DISPLAY FAILURES

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THE GOOD NEWS IS THAT WELLS GARDNER HAS IDENTIFIED THE PROBLEM AND IS 
SHIPPING DISPLAYS WITH THE DIODE UP-GRADE INSTALLED. THE BAD NEWS IS THAT
WE HAVE A BUNCH OF THE DISPLAYS IN ENGINEERING, WHICH HAVE ENDED UP IN
FIELD TEST CABINETS. ALL IS NOT LOST!!! I KNOW WHAT THE FIX IS, AND I HAVE
A GOOD FEELING FOR WHICH MFG DATE CODE WILL HAVE THE BAD DIODES. SO, AND THIS
IS FOR THE TECHS OUT THERE, IF YOU WANT TO CHECK TO SEE IF YOU HAVE A FAULTY
DISPLAY LOOK AT THE PLATE THAT THE MAIN PCB MOUNTS TO ON THE CHASSIS. ON THE 
LEFT HAND SIDE, (LOOKING FROM THE REAR OF THE DISPLAY), YOU WILL SEE A FEW 
LABELS, ONE OF WHICH WILL HAVE THE MONTH AND YEAR OF MANUFACTURE. ANYTHING 
BUILT BEFORE OCTOBER 91 WILL NO DOUBT HAVE THE BAD DIODE. NOW HERE'S THE NEAT
PART. IF YOUR DISPLAY WAS BUILT BEFORE OCTOBER 91, ALL YA GOTTA DO IS CALL ME 
AND I'LL DROP EVERYTHING AND RACE OVER TO INSTALL THE CORRECT DIODE. AS AN
ADDED BONUS, I CAN MAKE THE CHANGE WITHOUT REMOVING THE DISPLAY FROM THE
CABINET, (AT LEAST ON THE GAMES I HAVE HAD TO FIX TO DATE). THE INCENTIVE TO
CHECK OUT YOUR DISPLAY PRIOR TO FIELD TEST IS SIMPLE, I DON'T DO ROAD CALLS. 
AND I CAN IMAGINE HOW MUCH FUN IT IS TO CHANGE A DISPLAY IN AN ARCADE.

                                                                 RLO
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May 29, 1992